Diploma in Customer Service (Evening)

Prepare for success in workplaces driven by customer relationships, such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops, retail stores, and more. The relationship and teamwork skills you’ll develop will provide a foundation for customer service success across a wide variety of industries and roles.
Take the co-op program to get hands-on customer service experience in a client-facing role related to your studies.
A diploma in Customer Service can open careers in fields such as Retail Sales, Restaurant Service, Client coordination and Reservations desks.
Program Courses

Customer Interaction
Hospitality, Tourism & Travel Industry Information
Providing Information and Assistance
Restaurant Service Course
Working Effectively with Others
Workplace Communication
~Job Search Preparation*
~Work Placement Skills 1 & 2*