Greystone College

Diploma in Customer Service (Morning)

Private (Work & Study)

Prepare for success in workplaces driven by customer relationships, such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops, retail stores, and more. The relationship and teamwork skills you’ll develop will provide a foundation for customer service success across a wide variety of industries and roles.
Take the co-op program to get hands-on customer service experience in a client-facing role related to your studies.
A diploma in Customer Service can open careers in fields such as Retail Sales, Restaurant Service, Client coordination and Reservations desks.
Program Courses

Customer Interaction
Hospitality, Tourism & Travel Industry Information
Providing Information and Assistance
Restaurant Service Course
Working Effectively with Others
Workplace Communication
~Job Search Preparation*
~Work Placement Skills 1 & 2*

Location:
Toronto
Province:
Ontario
Program Duration:
48 weeks (24 + 24)
Work Integrated Learning:
Yes
PGWP Eligibility:
No
English Requirement:
Beginner 4
Start Dates:
Morning (Toronto only)2023: Jan 3, Jan 30, Feb 27, Mar 27, Apr 24, May 23, Jun 19, Jul 17, Aug 14, Sept 11, Oct 10, Nov 6, Dec 4 2024 (8 week summer break): Jan 2, Jan 29, Feb 26, Mar 25, Apr 22, Aug 12, Sept 9, Oct 7, Nov 4, Dec 2, Dec 30 (first session of 2025)

Start dates are dependent on enrolment and are subject to change.
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